Terms of service

Last updated 1 August 2026

Placeholder pending legal review. These terms describe how the Service is intended to operate, but they have not been reviewed by a lawyer and the operating entity is not yet named. Complete this before charging customers.

1. Who these terms are with

These terms form an agreement between you and [legal entity name and registered address to be completed] ("PassKrypt", "we"). By creating an account you accept them.

2. The Service

PassKrypt is a password manager that encrypts your data on your own devices before storing it. You need an account, and you are responsible for keeping your Account Password, Secret Key and Recovery Kit safe.

3. Free trial

  • New accounts include a 14-day trial with full functionality. No payment details are required to start it.
  • The trial is once per person. We keep a one-way hash of the email address used, purely to prevent repeat claims.
  • When the trial ends without a subscription, your account becomes read-only: you keep full access to view, copy and export everything. Syncing further changes requires a subscription.
  • We do not delete your data when a trial ends, and we never withhold your ability to export it.

4. Subscriptions and payment

  • Prices are shown before you pay. VAT is added at checkout according to your country and shown in the total.
  • Subscriptions renew automatically for the same period unless cancelled before the renewal date.
  • Cancel any time from my.passkrypt.com. Cancelling stops the next renewal; access continues until the paid period ends.
  • If a renewal payment fails, we retry over roughly two weeks and email you. Your account stays fully usable during that period — we do not lock you out over a card that expired.

5. Right of withdrawal (EU consumers)

If you are a consumer in the EU you have 14 days to withdraw from a purchase. Because the Service begins immediately, you agree that performance starts at once; where you have used it during that window, a proportionate amount may be retained. This does not affect your statutory rights.

6. What we cannot do for you

Read this one. PassKrypt is designed so that we hold no key capable of decrypting your vault. If you lose your Account Password, your Secret Key and your Recovery Key, your data cannot be recovered by anyone, including us. This is the intended behaviour, not a defect, and no support request can change it. Keep your Recovery Kit somewhere safe.

7. Acceptable use

Do not use the Service to break the law, to store material you have no right to hold, or to attack the Service or its users. Do not attempt to disrupt availability for others. Automated access that degrades the Service may be rate limited or blocked.

8. Availability

We aim for continuous availability but do not guarantee it. Maintenance, incidents and third-party failures can interrupt the Service. Your local encrypted copy on the desktop app remains usable offline during an outage.

9. Your content

Your data stays yours. We claim no rights over it, and since it is encrypted with keys we do not hold we could not use it in any case. You are responsible for having the right to store what you store.

10. Termination

You may delete your account at any time, which permanently destroys your encrypted vault. We may suspend or terminate accounts that breach these terms, or where required by law, giving notice where we reasonably can.

11. Liability

The Service is provided without warranties beyond those that cannot lawfully be excluded. To the extent permitted by law, our total liability in any 12-month period is limited to the amount you paid in that period. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited. [Subject to legal review.]

12. Changes

We may update these terms. Material changes will be emailed to account holders before taking effect; continuing to use the Service afterwards means you accept them.

13. Governing law

[Jurisdiction to be completed on legal review.] Consumer protections available in your country of residence are unaffected.

14. Contact

support@passkrypt.com · Security reports: security@passkrypt.com